In a critical power emergency, time matters. Learn how we make sure UPS spare parts reach our customers as soon as possible.
Getting replacement parts to our customers in super-fast time is key. Find out how our partnership with courier company Delsol ensures we keep the power flowing at sites spread throughout the UK.
Founded in Gwynedd in 1999, Delsol operates out of two locations, its HQ in Caernarfon and depot in Sandycroft. The firm employs 125 staff and its fleet of 90+ trucks and vans ensure same day, next day and even overseas delivery and collection services for a wide range of clients.
We pride ourselves on our industry-leading UPS maintenance support. Emergency response times that live up to their promises.
Guaranteed fix times through our unique Riello Diamond UPS maintenance plan. 24-7 technical support from our UK-based team and fully-certified field service engineers.
Our warehouse holds multi-million pounds worth of stock and spares. We also store replacement UPS parts and crash kits at several strategic locations across the UK.
Minimising Downtime With Speedy Spare Parts
But all these components and spare parts for UPS units become practically worthless if they don’t reach the customer in the minimum amount of time.
Delsol’s UK partner delivery networks and distribution hubs ensure Riello UPS parts reach our customers quickly and without fuss. It enables us to fulfil the next day service we provide clients.
It makes life so much easier knowing the Delsol HGV will arrive at our Wrexham unit on time on a daily basis and will deliver our products speedily and, importantly, on time.
It’s a reliable service and a partnership I’m very happy with.” – Leo Craig, Riello UPS General Manager
Riello UPS works in a similar way with several other courier and logistics partners to ensure complete coverage throughout the UK.
We understand how important it is to Riello UPS that its orders are delivered quickly and, above all else, on time.
Riello guarantees its commercial customers a next day service and it is up to us to ensure those orders arrive safely with the customer, as rapidly as possible.” – Dave Phillips, Delsol Managing Director
Head over to the Delsol website to read the full story of our ongoing partnership