30 Aug THE PEOPLE BEHIND RIELLO UPS: GRAHAM KEMPSTER
Each month we’ll be introducing you to different members of our power protection team here at Riello UPS.
This month, it’s the turn of corporate sales manager, Graham.
Name: Graham Kempster
What do you do at Riello? I am corporate sales manager for the business and this involves a) managing our major corporate accounts such as BT and the Bank of England and b) managing the external sales team along with assisting in marketing from a sales point of view.
Why do you like working at Riello? Riello is a dynamic company that approaches the market in a different and more relaxed way to our competitors, this is bought about by the family approach of the company which allows the staff to be them-selves and not just another number.
How would your work colleagues describe you? As I’m home based and don’t get to the office very much I don’t think many people know me that well in the office but I guess they think I’m quite quiet.
What advice would you give to someone about choosing the right power solution? In my role it’s hugely important to help the customer choose the correct solution, but it’s not just about sizing the UPS, switchgear etc., it’s about ensuring that the customer has the appropriate after sales support which includes the maintenance support, the emergency call-out support and a friendly technical support team all of which Riello can offer.
What has been the most important innovation you have witnessed in your lifetime? There have been so many innovations in my lifetime from medical break-throughs, the introduction of colour TV, the first motorway in the UK, the invention of mobile phones, man landing on the moon and of course computers and the internet.
What’s your proudest achievement so far, work and personal? Being asked to go to South Africa for 2 years to oversee and manage the integration into the company I worked for and a reseller that we had bought. Personally, I am hugely proud of my 2 daughters and the fact that they have grown up to be well grounded and successful people.
Tell us something about yourself that might surprise us: I used to be a driver for the rich and famous at Heathrow Airport.
Do you have a pet? Yes, we have a 2 year old dog called Dougal, he’s a Westie
Where did you last go on holiday? Cornwall
What track gets you on the dancefloor? Don’t stop me know by Queen
What’s one thing you couldn’t live without? Music
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