Riello UPS Races Against The Clock To Ensure Seamless Service From Häfele UK

When furniture fittings specialist Häfele UK needed a new critical power protection system, we made sure it was up and running inside 48 hours.

Häfele UK is an internationally-trusted name supplying furniture fittings, ironmongery and hardware to trade. From its head office and distribution centre in Rugby, Warwickshire, it delivers to more than 30,000 customers per year. Providing an efficient, seamless service for customers is paramount. Even minor disruptions to operations can prove extremely costly.

The company had experienced several sporadic power outages, often at extremely short notice. This resulted in damaging downtime to warehouse equipment including 100ft+ cranes. A backup diesel generator offered a partial solution to the ongoing problems, but still resulted in a 30-second drop in power while supply switched over.

Häfele UK turned to Riello UPS authorised reseller Computer Power Protection to develop a bespoke system that protects their business-critical operations from the risk of power dips.

A pair of Riello UPS’s Master Plus 250 kVA uninterruptible power supplies were installed to ensure continuous, clean power to Häfele UK’s office and warehouse. These UPS’s were selected especially because they are some of the most generator-compatible units available.

In addition, two Multi Sentry UPSs were fitted in the server rooms. Telecoms was supported by several Riello UPS Sentinel Pro single-phase units, an ideal choice for voice and data processing IT systems.hafele uk case study

To ensure business continuity, mains work couldn’t be carried out during the week. So the entire installation was carried out out-of-hours over a weekend. Work began late on Friday and finished in the early hours of Sunday, with the new system up and running inside 48 hours.

“In the past, power stoppages, no matter how brief have had a knock-on effect when it comes to revenue and, for a major sales and distribution centre like ours the financial impact can be significant.

“The new UPS technology will not only help us to protect against loss of revenue, but it will also help us to reduce energy costs and our carbon footprint. As a result, we will soon see a return on investment.

“And, importantly, by being able to keep our business running, thanks to first-class uninterruptible power sources, we are gaining the edge over competitor companies, who are losing power around us.”

– Shaun Smith, Häfele UK Facilities Manager

Read the in-depth case study of Riello UPS’s work with Häfele UK. (Click here to read the full case study)