When it comes to managing your power supply, you can’t leave anything to chance. This New Year, make sure your resolutions include protecting your business assets through a solid maintenance plan. Here, Riello UPS’ general manager Leo Craig, guides you through the world of maintenance to give you peace of mind that your critical equipment is protected in 2017.
A survey of leading IT decision makers revealed that maintenance is high on the agenda in 2017 with 15 per cent stating they would be increasing their budget in this area. (IT priorities 2017 survey Computer Weekly/ Tech Target) It’s simple really, the more you rely on your UPS, the greater the importance of regular maintenance. Having the right maintenance plan will reduce cost, energy consumption and importantly, the risk of failure. Here’s four steps to getting your maintenance plan in place.
One: Consider your supplier – and provision for spares
Reputation is key when choosing a supplier – pick either a trusted manufacturer or an approved third party provider. Do your research, look online, speak to others and make sure you pick a provider you feel comfortable with. In an emergency, it’s also important to know that your supplier has quick access to UPS parts anywhere across the UK. Your provider should have a complete spare parts store as well as ex-stock holding of their current UPS.
Unlike other manufacturers, Riello UPS stocks all spare parts/components in various strategically placed warehouses across the UK combined with a multimillion pound stock holding at its headquarters where UPS up to 500kVA are ready for immediate dispatch.
Two: Make sure your provider is fully trained
Your UPS is a key component in your power protection plan – there’s no room for error when it comes to repairing it and getting it back up and running as quickly as possible. If you choose to use a third-party maintenance provider, make sure to check that whoever maintains your equipment is fully trained.
To give customers access to fully trained engineers, Riello UPS runs a Certified Engineer Programme which clearly lists fully qualified engineers who have complete access to spare parts. To achieve this status, engineers must successfully complete thorough training on the commissioning, maintenance and servicing of Riello UPS products with regular re- assessment.